Privacy Policy
Last Updated: May 29, 2026
Welcome to CareNest Nepal. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how CareNest Nepal collects, uses, stores, and protects your information when you visit our website, use our services, or communicate with us.
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
- 1. Information We Collect
- Personal Information
- Health and Care Information
- Technical Information
- 2. How We Use Your Information
- 3. Sharing of Information
- 4. Data Security
- 5. Cookies and Tracking Technologies
- 6. Third-Party Services
- 7. Data Retention
- 8. Your Rights
- 9. Children’s Privacy
- 10. Changes to This Privacy Policy
- 11. Contact Information
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Address
- Billing and payment information
- Emergency contact information
- Information submitted through forms, bookings, or inquiries
Health and Care Information
Depending on the services requested, we may collect limited health-related or care-related information necessary to provide support and assistance.
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and analytics data
2. How We Use Your Information
CareNest Nepal uses collected information for the following purposes:
- To provide and manage our services
- To respond to inquiries and customer support requests
- To process bookings, appointments, or service requests
- To improve website functionality and user experience
- To send important service-related updates
- To maintain security and prevent fraud or misuse
- To comply with legal obligations
- To improve our healthcare and care coordination services
3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information only in the following situations:
- With trusted employees, caregivers, or service providers involved in delivering services
- With payment processors or technology providers supporting our operations
- When required by law, regulation, or legal process
- To protect the rights, safety, and security of CareNest Nepal, our users, or others
- With your consent when necessary
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Improve website performance
- Analyze visitor behavior
- Remember user preferences
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
6. Third-Party Services
Our website may contain links to third-party websites or services. CareNest Nepal is not responsible for the privacy practices, content, or security of external websites.
We encourage users to review the privacy policies of third-party platforms before providing personal information.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
CareNest Nepal does not knowingly collect personal information from children without parental or guardian consent. If we become aware that information from a child has been collected improperly, we will take appropriate steps to remove it.
10. Changes to This Privacy Policy
CareNest Nepal may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
We encourage users to review this page periodically to stay informed about how we protect personal information.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
CareNest Nepal Website: https://carenestnepal.com/ Email: info@carenestnepal.com Phone: +977 982-6996244
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.